Let's talk about flowers. It's a well-known service. When you shop with flowers, you may encounter situations where what you buy is not suitable for return, so what is the working method of refund? You might be wondering why your money's gone after the refund. Then let's get to the point。

Why did the money disappear

In fact, there are several possible explanations for the situation where “the money is lost while the money is spent”。

First, if, at the time of refund, you had not confirmed receipt of the goods, the transaction had not been properly recorded. In this case, the refund will be returned directly to your flower account and restore your previous consumption。

Second, if, at the time of refund, your bill has been generated, the amount of refund is used directly to pay the bill。

It is also common, however, that when a refund is successful, the expense bill that the user has to pay is deducted from the refund. So this amount will not appear in the balance of your account。

Then, if you have not confirmed receipt of the goods in the course of the transaction, the amount of the refund will not be included in the outstanding bill until the receipt has been confirmed。

The point is that when a refund is successful, the refund will be deducted from the bill for the refund, so you may feel “the money is gone”。

so, how do we look at the refunds from the flowers? you can look through the following steps: first, open the paid treasure, then click on "my" at the bottom right. select "flows" on "my" page, then click on "my bill" on the left, choose "more" on the top right corner of the page, and then, in the bottom menu where you pop, choose "all refund," so you can see all the flowers in return。

I hope this article helps you. Thank you for reading。